FYI Friday - Introduction to Process Mapping
From Alexandria Aljets on November 6th, 2020
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Workshop Hosted 11/6/20 by Alex Aljets, University Information & Technology.
Materials from Workshop available at http://beav.es/or5 (Box folder, OSU login required)
The university is a complex system, and it is easy for faculty, staff, and students alike to become lost and fatigued in a maze of procedures and routine tasks. Process mapping is a practical framework to examine how we do things and identify ways to improve our work. Using these techniques, you can redesign processes and streamline work to better support the students, faculty, community members, and others you work with. It's also helpful for adapting processes to the remote learning and working environment. Join us to learn the basics of process mapping, practice your skills on an example university process, and leave with templates and additional resources.